Frequently Asked Questions
Here are some frequently asked questions about our tours, policies, and dolphins.
They eat a variety of fish including mackerel and herring. A dolphin eats an average of 10 or 22 kg per day.
Dolphins in the wild live from 30 to 35 years, however, in captivity they can live more than 40 years.
There are 32 types of marine dolphins, 5 river dolphins and 6 porpoises.
We have bottlenose dolphins.
Dolphins are always alert; they don't sleep the same way as terrestrial mammals. To "take a nap", dolphins never close their eyes; a part of their brain stays relaxed while the other keeps working, that way they are alert against predators.
Dolphins are marine mammals. The gestation period lasts about 12 months and females are typically in labor from 30 minutes to 3 hours
Our dolphins are used to being around to humans, plus all of our trainers are certified and experienced. If you follow all of their instructions and carefully treat our dolphins, you will have a very enjoyable and safe experience.
Our dolphinariums are 14 feet in depth.
Not necessarily, most of our programs are held on a submerged platform in which you stand-up and water covers only the lower part of your body.
Bring a bathing suit, cap or hat and biodegradable sunscreen. Sandals or aqua-socks will be useful at the dolphinarium, but you will have to take them off while being in the water to protect dolphins from injuries.
You may want to bring some for snacks, tips and locker deposits. We also have shops where you can purchase souvenirs and pictures.
In each of our locations we have lockers available. You will have to leave a deposit that will be given back when you return the key.
Yes, for security reasons, the use of life vests is mandatory for all participants in all swim with dolphins programs.
Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand Target and Hug.
Swim Adventure: Belly Ride, Boogie push, Hug, Hand target, Handshake and Kiss.
Dolphin Encounter: Hand Target, Kiss, Handshake, as well as information about the behavior and anatomy of dolphins.
Royal Swim: 10 people maximum.
Swim Adventure: 12 people maximum.
Dolphin Encounter: 15 to 20 people maximum.
We recommend you arrive at least 45 minutes before your scheduled time, as you need to check in and receive a small introduction.
Unfortunately, pregnant women may not participate in the Swim Adventure or Royal Swim tours, however, our Dolphin Encounter program is a great option for women up to 5 months of pregnancy, if they sign a waiver and are accompanied by another adult.
We will take two photos when the dolphin kisses you, one during the dorsal ride, one during the hug and one during handshake.
We will take one photo when the dolphin kisses you, one during the bellyride and one during the handshake.
We will take two photos, one when the dolphin kisses you and one during handshake.
Yes, there are packages available to buy at the end of the program.
For safety reasons, we do not allow cameras in the water or in the programs' area.
No, companions are not allowed to take pictures. We have a professional team who will be taking photos of all swimmers during the programs. All photos will be available at the end of the program. Our team will show you where you can check on them so you can choose the ones you like and buy them.
We can't guarantee that your photos will be in stock, therefore we advise you to buy them that same day.
All cancellations requested at least 7 days before your program are subject to a 10% bank transaction fee. No refunds will apply for cancellations requested 4 days or less before your program.
You will be able to enjoy your program during the next 7 days or we will offer a certificate valid for one year + 15% discount on additional bookings.